Transform carers assessments with AI
Unlock capacity. Reduce admin. Focus on care.
Every year, frontline teams spend thousands of hours writing up Carers Assessments, producing care plans, and updating CRM systems. Great Wave AI’s pre-built solution gives that time back to your staff, so they can focus on what really matters.
A smarter way to support carers
Our ready-to-deploy AI solution turns recorded interviews with carers into complete Carers Assessments, care plans, and structured CRM entries in minutes, not hours.
Whether you’re a local authority, charity, or NHS partner, this solution helps you scale personalised support without increasing workload.

How it works
✅ Human-first approach
Carer interviews remain a human-led process, guided by skilled Wellbeing Workers using empathy and professional judgement.
✅ Transcripts in, assessments out
Once the interview is transcribed, our GenAI Agents begin processing it to produce a full Carers Assessment, including care actions, risks, and next steps.
✅ CRM-ready output
Structured documents and data are generated automatically, reducing admin, improving consistency, and making record-keeping effortless.
Built on proven results
This solution was developed and tested with a leading carers support organisation, supporting over 8,000 assessments and reviews each year.
The impact includes:
- 8,000 hours of staff time saved annually
- Equivalent to over 4 full-time employees
- Greater focus on frontline care, with less time spent on paperwork
You can begin seeing results in as little as six weeks.
What’s included
Our pre-built solution includes 10 specialised GenAI Agents, each designed to manage a specific aspect of the Carers Assessment workflow:
- Carer details and conversation context
- Health and emotional wellbeing
- Caring role and responsibilities
- Time and life balance
- Finances, employment, and volunteering
- Priorities and support needs
- Action planning and referrals
- Equipment and funding requests
- Safeguarding and risk management
- Goal-setting and review tracking
All are pre-configured and tested, so your team can start using them straight away.
Seamless integration with your systems
Our solution works with the systems you already use. Whether your CRM is off-the-shelf or custom-built, we ensure smooth, reliable integration. There is no need for extra logins, manual data entry, or changes to your existing workflow.