Great Wave AI

The UK’s sovereign, GenAI agent orchestration platform. Delivering GenAI with trust and control across policing, defence, government and regulated industries.

Great Wave AI platform dashboard

Some of our government and regulated industry clients:

Ministry of Defence logo
The Insolvency Service logo
Logo for Taylor Wessing, the legal firm
TalkTalk Logo
Insight Enterprises Logo

The Path to GenAI Success is Precision and Control

Implementing generative AI isn’t just about one-size-fits-all solutions or generic AI tools. Organisations need a reliable, scalable platform that maximises every investment in AI.

You need a holistic roadmap of how to implement Generative AI across your whole organisation, and a path to creating a network of highly specific, interconnected AI agents that solve for precision, reliability, and control.

These are the core elements of achieving GenAI-driven transformation at scale in your organisation:

1. Choose the right use-cases

We advocate for “starting with the archive”. Find the business value hidden away in underused archives and allow GenAI to surface it somewhere convenient for users.

2. Focus on quality

Define the quality you need and build agents to that standard. If you’re not getting the quality you need – don’t add more data! Instead, make the agent more precise.

3.Build trust

Use AI-on-AI evaluation, transparency of retrieval and human feedback to help build trust in the agents’ capabilities

4. Single Framework for Every Agent

High quality output requires precise agents. Create and manage all of your AI agents from a single, centralised platform, removing the hassle and confusion of handling multiple tools.

Delivering GenAI in High-Trust Environments

1.The Problem Great Wave AI Solves

Organisations are being told to “do something with AI.” But most GenAI projects stall before delivering real impact. Not because plugging in an LLM is hard, but because making AI good enough, consistent enough, secure enough, and defensible enough is incredibly difficult.

Teams struggle to:

  • Manage security, audit, and compliance requirements
  • Improve performance without burning time and budget
  • Measure quality in a credible way
  • Define what “good” actually means

Projects get stuck in the “interesting but not good enough” trap and scrutiny rises as progress slows.

2.The Need for Agent Orchestration

To escape that trap, organisations need three things:

1. A way to build precise AI agents quickly using existing teams

2. A way to measure performance using domain-expert metrics

3. A way to secure, audit, and scale your GenAI

This is exactly what Great Wave AI provides.

Our platform enables a micro-agent architecture:

  • Small, highly precise AI agents
  • Each doing one job predictably
  • Fully observable, testable, and auditable
  • Powered by any LLM
  • Secure and easy to connect to existing systems

GenAI becomes trustworthy when it’s broken into small, measurable parts.

The Impact of Adopting Great Wave AI

Organisations using Great Wave AI replace fragile pilots with systems they can trust and scale.


TalkTalk (PXC)

The Challenge: Building GenAI Without Expanding Headcount

  • PXC wanted to build GenAI but didn’t want to hire an internal data science team to do so.

The Outcome: From Capability to Scaled Production

  • With access to Great Wave AI, they now have 6 use-cases and over 100 Agents live and in production.
  • The Great Wave platform has enabled PXC to turn their existing software development team into a generative AI development team overnight

The Impact:

  • The TSOC/Network Operations Centre team automated 90% of incoming requests and saved 20–30 minutes per update by summarising incidents and communicating updates to 1,000+ partners.
  • Great Wave AI also automated 500–600 monthly partner order status queries by deploying five GenAI agents to retrieve data across four legacy systems and generate customer-ready updates, delivering faster, more accurate responses, reducing account manager workload, and improving SLA compliance.

 

“The Great Wave Platform itself is phenomenal. We have literally gone from a group of really highly skilled software engineers and converted them into really highly skilled AI engineers because all of the complexity around AI has been taken away” – Phill Magill, Chief Engineer, PXC

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The Insolvency Service

The Challenge: From Concepts to Production

  • The Insolvency Service had the vision and the backlog but lacked the framework to transition from theory to live tools.
  • They needed a partner to operationalise the government’s Scan–Pilot–Scale methodology – turning a list of ideas into a high-velocity GenAI development engine.

The Solution: A Platform-Led Production Line

  • Our platform transformed their roadmap into a repeatable production line for prototyping, building, and supporting GenAI. By streamlining the path from pilot to production.
  • The Insolvency Service now maintains constant momentum: 4 use cases live, 5 in testing, and 2 in active development.

The Impact:

  • We reduced procedural search time by 56% by providing case workers with instant, reliable access to guidance. This accelerated case resolution and significantly reduced the burden on central support teams.
  • By automating complex queries across leave, onboarding, and policy interpretation, we cut HR workloads by 42%. This drove task satisfaction from 6.6 to 8.1 and shifted the team’s focus to high-value strategic initiatives.

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Why Great Wave AI?

We don’t deliver demos. The Great Wave AI Platform delivers AI that works and stands up to scrutiny. It helps you make Generative AI do exactly what you need it to do, from building agents that automate manual, document-heavy workflows to executing complex processes precisely as instructed.

Our platform ensures your AI delivers accurate results, performs consistently, and operates with full transparency through both automated and human-led measurement, so you can confidently approve it and trust it in live environments.

Specialising in high-trust, high-risk settings, we make GenAI truly work for your business without requiring a large development team or outsourcing.

  • UK-built, UK-based GenAI scale-up
  • We are live in production across central government, policing, regulators, telecoms, and the legal sector
  • Built with public-sector compliance, frameworks, and accreditation in mind
  • Designed to replace pilots with scalable, defensible AI infrastructure

Ready to build Generative AI Agents with trust, quality, usability, control, and compliance & security?