Call Centre Agent
Reduce training time for staff while improving speed and quality of customer service
Call centre work can be fast-paced and demanding, and getting new agents up to speed takes time. Call Centre Agent is an AI-driven assistant that offers real-time script guidance, troubleshooting help, and compliance checks—ensuring agents provide the right information to customers without hesitation. By reducing training time and improving response accuracy, this tool helps create a smoother, more efficient customer service experience.
Below: The contact centre agent puts key information into the hands of human staff when they need it and in the way they need it.
