Provide Knowledge and Context

Agents perform best when they have access to the right information at the right time. Our platform allows you to provide agents with structured knowledge sources so they can retrieve, analyse, and reason over your data alongside their own model knowledge.

Document Knowledge 

Upload and manage documents that agents can use for retrieval.

Supported formats include:

  • PDF
  • Word documents
  • CSV files
  • Text files

Documents can be uploaded directly through the platform or ingested programmatically via API, allowing you to keep your agent knowledge bases continuously updated.

Intelligent Indexing

Indexes organise documents so agents can retrieve the most relevant information efficiently.

The platform supports multiple indexing strategies depending on the type of knowledge and retrieval required:

Vector Index

Semantic search that retrieves information based on meaning rather than exact wording.

BM25 Index

Keyword-based retrieval for precise term matching.


Summary Index

Automatically generates document summaries using an LLM and stores them for fast retrieval.

These options allow you to optimise retrieval depending on the nature of your content.

Datasets

Datasets allow agents to process structured data row by row, enabling large-scale analytical and transformation workflows.

Agents can use datasets to:

  • Analyse structured documents
  • Categorise or transform data
  • Generate new derived datasets
  • Process large collections of records

This makes it possible to apply agents to data pipelines and analytical workloads, not just conversational tasks.

Programmatic Access

All knowledge resources can be managed through the platform’s API, allowing documents, indexes, and datasets to be integrated into existing data pipelines and systems.

This enables automated ingestion and continuous updates to your agent knowledge environment.

Ready to transform your business with Generative AI?

Discover how Great Wave AI Service can unlock new possibilities for your business. Contact us today to schedule a consultation and take the first step towards a smarter, AI-driven future.