Operate and Monitor

Building agents is only the beginning. Real value comes from running them reliably in production.

Our platform provides operational visibility and controls that allow teams to monitor usage, detect issues, and continuously improve agent behaviour.

Runtime Observability

The Evaluation module also powers runtime monitoring, allowing you to see how agents are performing in real-world use.

You can inspect:

  • Agent queries and responses
  • User interactions and usage patterns
  • Positive and negative feedback
  • Rule violations and anomalies

This provides clear insight into how agents are behaving once deployed.

Alerts and Issue Detection

Users can configure triggers and alerts to identify unusual behaviour or performance issues.

When something unexpected occurs, such as repeated failures, guard-rule violations, or abnormal responses, the system can notify operators so they can investigate and take action.

Continuous Improvement

When updates are required, such as switching to a new LLM or adjusting agent behaviour, changes can be validated using the Test Bench before redeployment.

This ensures improvements can be made safely without introducing regressions.

Agent Portability

Agents can be exported and imported at the file level, making it easy to move configurations between environments, share agents across teams, or manage versioned deployments.


Expanding Operational Analytics

The platform is expanding to provide deeper analytics, including visibility into business impact and value generated by agents, helping organisations understand not just how agents behave, but the outcomes they deliver.

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