Scrumconnect Boosts Efficiency and Revenue by Leveraging Great Wave AI’s GenAI Platform

Introduction

Scrumconnect, a UK-based SME founded in 2016, specialises in public sector solutions. With a deep focus on data-driven processes, Scrumconnect needed a scalable GenAI system to streamline internal functions and enhance client engagement. Collaborating with Great Wave AI has allowed Scrumconnect to elevate its generative AI capabilities and boost efficiency.

Before Great Wave AI

  • Limited Use of Internal Knowledge: Scrumconnect possessed extensive archival knowledge, much of it undocumented or tribal, which hindered efficient access and utilisation.
  • Resource-Intensive Processes: Tasks like candidate selection and pre-sales preparation required substantial manual effort.
  • Time-Consuming Case Study Creation: Writing case studies for new client acquisition often took several weeks, impeding marketing and sales momentum.
  • High Costs for Developing GenAI Internally: Building an in-house generative AI team was cost-prohibitive, and the market for talent was highly competitive.

With Great Wave AI

  • Streamlined Processes: Automated HR and pre-sales tasks, reducing manual workload by 25% on back-office team time spent on basic inquiries.

  • Accelerated Case Study Creation: Reduced case study development time from weeks to just 15 minutes, significantly speeding up the sales cycle.

  • Enhanced Bid Efficiency: Doubled the volume of bids submitted, achieving a 30% improvement in win rate and contributing an additional £2 million to top-line revenue.

  • Optimised Talent Matching: Reduced time to find suitable candidates by 80%, enhancing HR efficiency.

  • Faster GenAI Deployment: Accelerated deployable GenAI proof-of-concept (PoC) creation from six weeks to two days, expediting new project initiation.

  • Efficient Knowledge Retrieval: Enabled rapid access to insights from archival data, making critical information easily accessible.

Process

1. Discovery and Needs Assessment

Scrumconnect and Great Wave AI collaborated to identify critical use cases across HR, pre-sales, and client engagement.

2. Prototype Development

Great Wave AI’s team worked with Scrumconnect to build initial AI agents, showcasing the platform’s capabilities in streamlining knowledge retrieval and pre-sales processes.

3. Training and Support

 Great Wave AI provided detailed documentation and training, enabling Scrumconnect’s team to independently build and manage their own AI agents.

4. Ongoing Optimisation

Scrumconnect continues to refine their AI implementations with minimal support, while integrating Great Wave AI’s platform into customer demonstrations to illustrate the benefits of rapid GenAI deployment.

Conclusion

Great Wave AI’s platform transformed Scrumconnect’s internal and client-facing operations, delivering measurable improvements in efficiency and market positioning. Scrumconnect not only enhanced productivity but also solidified its position in the public sector, leveraging Great Wave AI’s expertise and platform. This partnership highlights a future of continued innovation, with Scrumconnect now equipped to independently deploy and showcase GenAI-driven solutions for its clients.

References

This is just us confirming what we already knew – that GenAI is a transformational technology. We just wanted to prove it on ourselves first. The results speak for themselves; more bids with a higher win-rate, increased efficiencies, and much happier staff. Using the Great Wave AI platform has made developing these products fast and transparent. It is also very repeatable and secure, so we have started working with our clients to transform their businesses too.

Praveen Karadiguddi, CEO Scrumconnect

Lots of our competitors are spending time and money building in-house GenAI tools. That’s crazy. We’ve always used 3rd party tools like Jenkins or Jira to deliver DevOps-driven transformations and we’ll do the same with GenAI. Our focus is 100% on the challenges of our clients and giving the best possible team the best possible tools to meet their goals. The Great Wave AI platform has propelled us forward in GenAI and I cannot wait to show our clients what it can do for them.

Prahlad Koti, COO Scrumconnect

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